The present study replicated a previous one carried out by Bonello and Griffiths in 2017 to determine whether there had been any significant changes by leading gambling operators due to increased regulatory pressures over the past few years.
Fifty leading online gambling operators were audited in relation to their RG practices as well as engaging with their customer services by posing as a problem gambler.

The present study explored how the nine DSM-5 criteria for gambling disorder can be operationalised in terms of actual online gambling behaviour using account-based gambling tracking data.

A number of studies have analyzed consumers that have used voluntary self-exclusion (VSE) as a proxy measure for problem gambling. However, some scholars have argued that this is a poor proxy for problem gambling.
Therefore, the present study examined this issue by analyzing customers (from the gambling operator Unibet) that have engaged in VSE.

The aim of the present exploratory study was to evaluate how online gambling operators protect and minimize harm for their consumers (i.e., their gambling clientele).
In order to evaluate the responsible gambling initiatives aiding player protection, the 50 most advertised online gambling websites were examined in relation to their responsible gambling practices